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Urgent Modification of C Series combination heaters - applies to motor homes only!
The Trumatic C heater model for motor homes has been operating reliably for many years. However, in the interest of safety it has become necessary to modify Trumatic C models from a particular batch.
1)
C 3402/4002/6002 including EL versions
serial numbers (Fabr.-Nr.):
from C xxxxx-x-16 255 001 to C xxxxx-x-17 159 000
2)
C 6002 EH
serial numbers (Fabr.-Nr.):
from C xxxxx-x-15 329 001 to C xxxxx-x-17 159 000
The serial number can be found on the name plate that is attached to your heater.
Note: All heaters tagged with the sticker 'Truma checked' are not affected by the modification action.
If your heater appears to be from the batch detailed above, please follow the precautionary measures stated below:
Please discontinue usage of the heater until you have contacted our free service hotline
Take a note the serial number on the name plate, you will need this when you call the number
FREE SERVICE HOTLINE 01283 - 586099
Fax 01283 586097
Truma UK Ltd
Park Lane
Dove Valley Park
South Derbyshire
DE65 5BG
England
Opening and Closing Times:
Mon - Thurs: 8.30am - 12.30 and 1.30 - 5.00pm
Friday: 8.30am - 1.30pm
Email
hotline@trumauk.com
ajones@trumauk.com
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